Privacy Policy - Hicells Computers Ltd

Effective Date: 03 – 09- 2024

At Hicells Computers Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, purchase products, or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes information that you provide directly to us, such as your name, email address, phone number, shipping and billing address, payment information, and any other details you provide when you create an account, make a purchase, or contact us.
Automatically Collected Information: We may automatically collect certain information when you visit our website, such as your IP address, browser type, operating system, referring URLs, and information about your usage of our website (e.g., pages viewed, time spent on each page).
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our website and emails. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

Processing Orders: To process your purchases, manage payments, and arrange for shipping and delivery.
Customer Support: To respond to your inquiries, provide customer service, and handle returns or warranty claims.
Communication: To send you order confirmations, updates, and marketing communications, provided you have consented to receive such communications.
Personalization: To personalize your experience on our website by providing content and product recommendations that match your preferences.
Improvement of Services: To analyze website usage, improve our products and services, and enhance the overall customer experience.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, shipping products, and providing customer service. These service providers are obligated to keep your information secure and confidential.
Legal Requirements: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If Hicells Computers Ltd. is acquired by or merged with another company, your information may be transferred to the new owners.

4. Security of Your Information

We take the security of your personal information seriously and use reasonable administrative, technical, and physical safeguards to protect it from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction: You have the right to access the personal information we hold about you and to request that we correct any inaccuracies.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by clicking the “unsubscribe” link in any email or by contacting us directly.
Cookies Management: You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our website.

To exercise any of these rights, please contact us using the contact details provided below.

6. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, or reporting requirements.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content, privacy practices, or data collection policies. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our website and services following any changes constitutes your acceptance of the revised policy.